Aug 29, 2015 - It says the xbox will check for updates in the 'off' state (instant-on low power. I am now seeing the update download automatically in the 'off' state. If you have your games on external HDD go to Settings and then Power. The Xbox One X is a 4K behemoth capable of running games at UHD resolutions with 60 frames per second and HDR. Dozens of games are slated to receive free updates to take advantage of the X's.
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Sorry to hear that you're dealing with this issue trying to play your games.
I would suggest that if you haven't already, to try the steps outlined in 'My Xbox One game won't start or freezes during gameplay' when it comes to the crashing thing.
Smurfs: the lost village movie. Something else that you can try for the initial problem would be the steps outlined in Troubleshoot game or app installation on Xbox One. If that does not help, then I would finally try a soft reset. It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.
Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey will be removed) and have easy access to your internet network.
Also make sure that you select the option denoted reset and keep my games & apps.
Download Xbox One Game Updates Faster
Follow the steps here on How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue
Can I Download Xbox One Game Updates To Usb
Thanks
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